Privacy Policy

Last updated: May 11, 2026

Masa's MEO Studio ("we," "us," or "our") operates the website at masameo.netlify.app. This Privacy Policy explains what information we collect when you use this website, how we use it, and your rights in relation to that information.

This policy applies to information collected through our website contact form and through your general use of this site. It does not apply to information shared under a separate client engagement agreement.

1. Information We Collect

Information you provide directly

When you submit the contact form on this website, we collect the information you enter: your name, company name (if provided), email address, phone number (if provided), and message content. We use this information solely to respond to your inquiry.

Information collected automatically

Our hosting provider collects standard server log data when you visit this site. This includes your IP address, browser type, operating system, referring URL, and the pages you visit. We do not link this data to any personal identification and do not use it for individual tracking.

Cookies

This website uses only essential cookies necessary for basic site function. We do not use advertising cookies, behavioral tracking cookies, or third-party analytics cookies that identify individual visitors. You may disable cookies in your browser settings; doing so will not affect your ability to use this site.

2. How We Use Your Information

We use the information you submit through the contact form to:

• Respond to your inquiry about our services
• Provide information relevant to your questions
• Follow up on our response if you do not reply

We do not use your contact information to send marketing communications unless you explicitly request them in a separate agreement. We do not add you to mailing lists based on a contact form submission.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist in operating this website (such as our hosting provider and email service provider), under contractual obligations that prohibit them from using the information for any other purpose.

We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation or protect the rights, property, or safety of Masa's MEO Studio or others.

4. Data Retention

We retain contact form submissions for up to 24 months from the date of receipt, after which they are deleted. If an inquiry leads to a client engagement, the relevant information is retained for the duration of that engagement and for the period required by applicable law thereafter.

5. Data Security

We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

6. Your Rights

Under Japan's Act on the Protection of Personal Information (APPI) and applicable law, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal retention obligations
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us by phone at +81-90-9854-6544 or in writing at the address below. We will respond within a reasonable time and in accordance with applicable law.

7. Third-Party Links

This website may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

9. Contact for Privacy Inquiries

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at: